Privacy Policy

Who we are

Our website address is: https://neosabers.com.

What personal data we collect and why we collect it

Comments

When visitors leave comments, we collect the data shown in the comments form, the visitor’s IP address, and browser user agent string to help spam detection. An anonymized string from your email address may be used by the Gravatar service to see if you are using it. Your profile picture is visible to the public in your comment after approval.

Media

If you upload images, avoid images with embedded location data (EXIF GPS). Visitors can download and extract location data from images on the website.

Contact forms

Cookies

If you leave a comment, you may opt-in to save your name, email, and website in cookies. These are for your convenience so you don't need to fill in your details again for another comment. These cookies last for one year.

When you log in, we set cookies to manage login information and screen display choices. Login cookies last for two days; screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. Login cookies are removed when you log out.

If you edit or publish an article, a cookie indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles may include embedded content (e.g., videos, images, articles). Embedded content from other websites behaves as if the visitor has visited the other website, which may collect data about you, use cookies, or embed additional third-party tracking.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

Comments and their metadata are retained indefinitely. For registered users, we store the personal information they provide in their user profile. Users can see, edit, or delete their personal information at any time (username cannot be changed). Administrators can also see and edit that information.

What rights you have over your data

If you have an account or have left comments, you can request an exported file of your personal data, including any data you provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we must keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Considerations for Our SMS Privacy Policy

At NEO Sabers, your privacy is our top priority. Our team is committed to keeping the company and customers aligned. We ensure a balance between our SMS marketing and your concerns. We maintain transparency by following specific practices. 

SMS Abandoned Cart Notifications

We use SMS to alert customers about their abandoned carts. This way, they won’t miss their favorite items. How do we gather information? NEO Sabers uses cookies and certain website plugins to monitor and track our clients’ abandoned carts. This sends us reminders of your incomplete orders, and then we send you an SMS to complete the purchase if you are still interested. 

When you agree to receive our SMS notifications, you give us the right to send you timely reminders about your items in the cart. It makes your shopping experience smooth. However, if you disagree with the SMS reminders, you will not receive any SMS alerts. 

Third-Party Data Sharing

NEO Sabers ensures that the data we collect from our customers is safe with us. We only use your information for services. For example, we will send you only relevant messages regarding: 

• Order updates

• Promotions

• Reminders

It is to clarify that we never share your phone number or any other data with other parties for unrelated purposes. When you agree to our SMS policy, you allow us to use your data solely for communication regarding services. 

Location Tracking and Location-Based Services

In certain cases, NEO Sabers uses location-based data. The purpose of this is to provide the customers with targeted offers and promotions. When you agree to let us use your location, we will send you special deals that match your area. You will still receive general messages about your account and purchases even if you choose not to let us track your location. However, you won't receive location-specific offers anymore.